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Life at delivery.pk: how we work, what we value, and why people stay
Speed, ownership, customer obsession — the culture, perks and rituals that make delivery.pk a place engineers, ops leads and riders stay 3+ years.
Three things we care about
- Speed. A 30-minute promise to the customer needs a 30-minute decision culture internally.
- Ownership. If you spot a broken rider app screen at 11pm, you fix it — or wake someone who can.
- Customer obsession. Every meeting starts with reading 3 fresh customer reviews.
Perks
- Free lunch in the office
- Free delivery.pk orders up to Rs 8,000/month
- Health insurance for you + family
- Annual offsite — last one was in Skardu
- Book budget — Rs 6,000/quarter
- Equity for early engineering, product and ops hires
Rituals
- Monday city stand-up — every city head reports yesterday’s NPS
- Friday demo — anyone ships something, anyone can demo
- Quarterly customer ride-along — every PM and engineer rides with a delivery rider for a full day
What we don’t do
- No 9–9 culture. Most people work 10am–7pm.
- No “send polite reminder” emails. Direct messages, fast replies.
- No fake titles. We hire seniors as seniors.
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